A quick solution with e-Faas

The best solution is always the simplest solution. Simple is not always easy to achieve. Often times complexity gets in the way of implementing any practical solution. Now more than ever, simplicity should be our main goal.

Organisations could start implementing work-at-home strategies and those fortunate enough to have cloud infrastructures in place would find the process very fruitful. However, for other organisations NCIT could come up with a solution. In my opinion e-Faas could be the key technology that could be leveraged in this critical situation.

There are a number of ways e-Faas based portal could be implemented. One of the easiest and most simplest form would be to have a request send interface. This interface will be used by all Citizen's of the Maldives to request any services to any government organisation. It should have the sender organisation and when the organisation is selected, the recipient organisations email should be selected and whatever, the request the citizen writes should be able to forward to the organisation. There should be file attachment options. Isnt it too simple? well, yes, it is. But many organisations need a way to verify the sender and an e-Faas verified simple communication interface would be more than enough to start the work at-home initiation. For starters, this solves the identity verification problem and when a person is been identified, then other channels could be employed by respected organisations to continue online communication. A verification with e-Faas could be considered sufficient instead of a signature and courts could accept that as admissible for legal purposes.

This simple solution could solve lot of problems and it leads to smoother operations. Everyone will be able to use such a simple interface and since all government organisations have e-mails, the emails could do the rest of the work.

Since different organisations operate differently, coming up with a sophisticated portal to serve all would be a very difficult and time-consuming task.

NOTE:
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Those who do not know what is E-faas, it is the Maldives official single sign-on service for all Maldivian citizens. E-Faas is a secure sign in solution that every single Maldivian with a valid national identification card could apply for. Since it requires the ID number plus the serial number in the card, an exact match is required with the national registration database. E-Faas is a pretty secure mechanism and could solve lot of problems for all government institutions.

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